Newspapers still most credible news source – study by AI app

Readers, however, prefer to receive news digitally

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Older aged respondents gave higher scores to newspapers, citing concerns around fake news and conspiracy theories on the internet and social media channels
Older aged respondents gave higher scores to newspapers, citing concerns around fake news and conspiracy theories on the internet and social media channels

Newspapers were rated as the most credible news source, not only for older but younger readers too, according to a study. Older aged respondents gave higher scores to newspapers, citing concerns around fake news and conspiracy theories on the internet and social media channels, while as many as half the younger readers, (aged less than 30 years), also favored newspapers even over channels such as TV, social media and websites as sources of news.

While findings in the study by Humanify, a technology-based research platform, seem to underscore enduring trust in traditional media even in the digital age, the study which was conducted on Humanify’s app, also showed a high preference for receiving the news digitally. Of the total readers, 84.1% reported a good preference for the digital format, also reflected by the older (>30 years) readers.

The top reason for preference of a digital delivery was convenience, with 93.2% scoring the digital format high on convenience. The top reasons for this were easy access to digital media, especially news consumption out of home and while commuting. Interestingly, there were also mentions about how a digital medium would be more sustainable and planet-friendly than newspaper prints, reflecting an emerging concern for the planet and sustainable living.

“While the preference for digital delivery is expected, it’s heartening to see that legacy newspapers can still find relevance even with younger readers, by adapting to digital formats,” said Geetika Kambli, founder at Humanify. “The study was run on Humanify’s app, capturing conversations by readers around their preferred reading habits, and using AI to convert this unstructured data into a research report in minutes. AI is redefining the way we experience products and express our feelings about them. If we choose to use it well, it can give us the transparency we need, around how we read and decode insights,” says Geetika.

The report also noted that readers appreciated local news coverage, indicating an emerging trend toward localization and customization in news consumption.

The study was run on a sample of randomly selected readers based in Mumbai. Respondents were approached across ages 18-50, and across genders. All readers were interviewed to confirm their readership preferences, and with their consent, their conversations around the readership experience were captured and decoded using Artificial Intelligence in the Humanify app.

Humanify is an AI company that owns the research-tech platform Explorastory, a sense-making AI platform that translates real human behavior from videos, conversations and surveys, into user research reports designed for product and marketing teams, in minutes.

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