Mumbai-based print finishing solutions provider Hi-Tech Systems has had a stupendous 2018-2019 financial year driven by the launch of some unique offering to the print industry. Hi-Tech was established in 1989 and since 2007 it has emerged as a leading name in the short run, on-demand and quick print finishing solutions business.
“For us the last financial year was a phenomenal one. The company saw a growth of almost 70% in terms of revenue. A similar growth was witnessed in terms of installations. We launched some really interesting solutions last year,” says Parag Shah, chief executive officer of Hi-Tech Systems.
According to Shah, the biggest growth is coming from the western region while the North and South Indian markets too have performed really well. “Of late even the East Indian market has been doing well,” Shah adds.
In the last financial year, Hi-Tech Systems launched a slew of interesting products. The company introduced a digital die-cutting solution, spot foiling solutions, creasing and perforating machine with automatic half cutting and auto feeder system.
Hi-Tech Systems also launched a gluing system in which the glue does not stick to fingers. “This application has been very well received. This solution is meant for high-end applications, for example wedding cards where premium paper is being used. This is made by US-based Daige and is called Maxit Adhesive System,” Shah explains. The company also launched a heavy duty electric wiro punching and binding machine by Supu.
Shah says that all of the products that Hi-Tech Systems offers have very short make-ready time, are operator friendly and power efficient.
“Post-print or print finishing plays a very vital role in servicing your customers. A lot many times this section becomes a bottleneck which delays the delivery of the product. So, my suggestion is that printers should pay a lot of attention to their finishing department because at the end of the day what matters is how fast you deliver the product and not how fast you print,” Shah argues.
Shah believes that even if printers do not get paid extra for a well finished product, a printer who offers a well finished product will always be preferred by customers. “In today’s hyper-competitive environment, a printer should always strive to offer something extra. A good-looking final product will always score over the rest,” he says.
An equally exciting road ahead
After achieving a robust performance last year, the company is hopeful of an equally strong performance this financial year and beyond. Shah has set a target of serving 10,000 customers over next five years. At present Hi-Tech Systems has a customer base of 1,200 with installation base of 2,500.
In the immediate term, however, the company plans to launch some more exciting solutions in the current financial year. According to Shah, Hi-Tech Systems will launch a solution for hard-case book segment, a solution for short-run packaging segment and UV flatbed solution.
“All these will be introduced in the next three months,” Shah says without divulging much detail.
Hi-Tech Systems is also working on opening up sales offices in three new cities – Hyderabad, Ahmedabad and Kochi. It already has offices in Delhi, Mumbai, Chennai, Coimbatore and Bengaluru.
“I know achieving all the targets that we have set out will be a touch task but we are up for the challenge,” Shah concludes.