Mumbai’s print finishing solution provider Hi-Tech Systems notches up strong growth

More exciting times ahead

Parag Shah, chief executive officer of Hi-Tech Systems
Parag Shah, chief executive officer of Hi-Tech Systems

Mumbai-based print finishing solutions provider Hi-Tech Systems has had a stupendous 2018-2019 financial year driven by the launch of some unique offering to the print industry. Hi-Tech was established in 1989 and since 2007 it has emerged as a leading name in the short run, on-demand and quick print finishing solutions business.

“For us the last financial year was a phenomenal one. The company saw a growth of almost 70% in terms of revenue. A similar growth was witnessed in terms of installations. We launched some really interesting solutions last year,” says Parag Shah, chief executive officer of Hi-Tech Systems.

According to Shah, the biggest growth is coming from the western region while the North and South Indian markets too have performed really well. “Of late even the East Indian market has been doing well,” Shah adds.

In the last financial year, Hi-Tech Systems launched a slew of interesting products. The company introduced a digital die-cutting solution, spot foiling solutions, creasing and perforating machine with automatic half cutting and auto feeder system.

Hi-Tech Systems also launched a gluing system in which the glue does not stick to fingers. “This application has been very well received. This solution is meant for high-end applications, for example wedding cards where premium paper is being used. This is made by US-based Daige and is called Maxit Adhesive System,” Shah explains. The company also launched a heavy duty electric wiro punching and binding machine by Supu.

Shah says that all of the products that Hi-Tech Systems offers have very short make-ready time, are operator friendly and power efficient.

“Post-print or print finishing plays a very vital role in servicing your customers. A lot many times this section becomes a bottleneck which delays the delivery of the product. So, my suggestion is that printers should pay a lot of attention to their finishing department because at the end of the day what matters is how fast you deliver the product and not how fast you print,” Shah argues.

Shah believes that even if printers do not get paid extra for a well finished product, a printer who offers a well finished product will always be preferred by customers. “In today’s hyper-competitive environment, a printer should always strive to offer something extra. A good-looking final product will always score over the rest,” he says.

An equally exciting road ahead

After achieving a robust performance last year, the company is hopeful of an equally strong performance this financial year and beyond. Shah has set a target of serving 10,000 customers over next five years. At present Hi-Tech Systems has a customer base of 1,200 with installation base of 2,500.

In the immediate term, however, the company plans to launch some more exciting solutions in the current financial year. According to Shah, Hi-Tech Systems will launch a solution for hard-case book segment, a solution for short-run packaging segment and UV flatbed solution.

“All these will be introduced in the next three months,” Shah says without divulging much detail.

Hi-Tech Systems is also working on opening up sales offices in three new cities – Hyderabad, Ahmedabad and Kochi. It already has offices in Delhi, Mumbai, Chennai, Coimbatore and Bengaluru.

“I know achieving all the targets that we have set out will be a touch task but we are up for the challenge,” Shah concludes.

2023 promises an interesting ride for print in India

Indian Printer and Publisher founded in 1979 is the oldest B2B trade publication in the multi-platform and multi-channel IPPGroup. While the print and packaging industries have been resilient in the past 33 months since the pandemic lockdown of 25 March 2020, the commercial printing and newspaper industries have yet to recover their pre-Covid trajectory.

The fragmented commercial printing industry faces substantial challenges as does the newspaper industry. While digital short-run printing and the signage industry seem to be recovering a bit faster, ultimately their growth will also be moderated by the progress of the overall economy. On the other hand book printing exports are doing well but they too face several supply-chain and logistics challenges.

The price of publication papers including newsprint has been high in the past year while availability is diminished by several mills shutting down their publication paper and newsprint machines in the past four years. Indian paper mills are also exporting many types of paper and have raised prices for Indian printers. To some extent, this has helped in the recovery of the digital printing industry with its on-demand short-run and low-wastage paradigm.

Ultimately digital print and other digital channels will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future. For instance, there is no alternative to a rise in textbook consumption but this segment will only reach normality in the next financial year beginning on 1 April 2023.

Thus while the new normal is a moving target and many commercial printers look to diversification, we believe that our target audiences may shift and change. Like them, we will also have to adapt with agility to keep up with their business and technical information needs.

Our 2023 media kit is ready, and it is the right time to take stock and reconnect with your potential markets and customers. Print is the glue for the growth of liberal education, new industry, and an emerging economy. We seek your participation in what promises to be an interesting ride.

– Naresh Khanna

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  1. In today’s fast competitive print industry innovative ideas and technology know-how is very important for individual and Executives striving to grow fast .
    Good going.
    PL keep it up.


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