ISO-certified cybersecurity at Heidelberg

External audit and certification to ISO 27001

Control software from Heidelberg with in-built artificial intelligence can be used to automate processes, even to the extent of implementing autonomous printing. Photo Heidelberg

To offer its customers the greatest possible protection for their data, Heidelberg, which offers print and packaging solutions, has established a comprehensive management system for information security, which has been externally audited by DQS GmbH and certified to the international ISO 27001 standard.

In these days of networked industrial systems and increasing digitization, information security and cybersecurity are becoming ever more vital for companies. Even in the printing industry, it is hard to imagine working without automated and digitally networked processes anymore.

This management system for information security will enable us to safeguard a high level of cybersecurity at Heidelberg in the future, too,” says Ludwin Monz, CEO of Heidelberg. “Ongoing assessment of risks from malware and other threats makes it possible for us to continuously improve the security of our systems and solutions.”

Heidelberg offers networked, and heavily automated machinery, control software, and cloud solutions for print shops. Assistance systems with in-built artificial intelligence can be used to automate processes, even to the extent of implementing autonomous printing.

B2B platforms for consumables and service parts, software for controlling the entire workflow in the printing process, and Internet-based remote diagnoses for machine maintenance are also included in the service range.

The successful Heidelberg “subscription” contract models would also be impossible without comprehensive cybersecurity. In these cases, customers no longer pay for the press itself, but rather for the number of sheets printed.

As Monz says, “Over the past decades, Heidelberg has developed from a conventional mechanical engineering company that offers the associated services to a technology company with a high proportion of digital processes, products, and services. We see this ISO 27001 certification as both a recognition of our efforts and motivation to keep going. It proves that information security is integrated into the management and organization system of the Heidelberg Group, as assessed by recognized principles. This means we can live up to the justified expectations of our customers.”

2023 promises an interesting ride for print in India

Indian Printer and Publisher founded in 1979 is the oldest B2B trade publication in the multi-platform and multi-channel IPPGroup. While the print and packaging industries have been resilient in the past 33 months since the pandemic lockdown of 25 March 2020, the commercial printing and newspaper industries have yet to recover their pre-Covid trajectory.

The fragmented commercial printing industry faces substantial challenges as does the newspaper industry. While digital short-run printing and the signage industry seem to be recovering a bit faster, ultimately their growth will also be moderated by the progress of the overall economy. On the other hand book printing exports are doing well but they too face several supply-chain and logistics challenges.

The price of publication papers including newsprint has been high in the past year while availability is diminished by several mills shutting down their publication paper and newsprint machines in the past four years. Indian paper mills are also exporting many types of paper and have raised prices for Indian printers. To some extent, this has helped in the recovery of the digital printing industry with its on-demand short-run and low-wastage paradigm.

Ultimately digital print and other digital channels will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future. For instance, there is no alternative to a rise in textbook consumption but this segment will only reach normality in the next financial year beginning on 1 April 2023.

Thus while the new normal is a moving target and many commercial printers look to diversification, we believe that our target audiences may shift and change. Like them, we will also have to adapt with agility to keep up with their business and technical information needs.

Our 2023 media kit is ready, and it is the right time to take stock and reconnect with your potential markets and customers. Print is the glue for the growth of liberal education, new industry, and an emerging economy. We seek your participation in what promises to be an interesting ride.

– Naresh Khanna

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