HP Indigo enhances product portfolio with Industry 4.0 solutions

PrintOS site flow to achieve zero-touch automation

HP Indigo enhances product portfolio with Industry 4.0 solutions
PrintOS site flow to reduce the roadblocks and onboard new brands for better future growth

HP has unveiled new ways for print service providers to grow their digital-based business and put Industry 4.0 into practice by enabling better-automated tools to enhance connectivity, productivity and support customer growth as print service providers move to capture online business. 

“We are seeing strong customer momentum in the past year alongside industry challenges created by the pandemic, with Industry 4.0 being a driving force of growth for Indigo customers who have embraced high-automation practices and adopt eCommerce driven web-to-print business practices,” said Haim Levit, HP Indigo vice president, and general manager. HP attributes part of this momentum in particular from continued strong growth in labels and packaging direct print volume growing 36% over 2019 levels and the commercial sector’s continued recovery from pandemic headwinds.

PrintOS site flow, an end-to-end production management solution for achieving zero-touch automation, has fueled explosive growth in customer order traffic through 2021. Connecting to over 600 brands globally, HP customers tapped into a myriad of online order systems and ecommerce platforms. Each PSP automatically receives, produces, and ships an unlimited number of jobs per day with site flow. Site flow reduces bottlenecks, touchpoints, and labor dollars while being device and product independent, many of the core principles on which Industry 4.0 was built on.  

Hundreds of PSPs are operating site flow daily, which saw a 65% increase in job traffic in 2021. More than 460 million items were processed through the secure online platform, operating in 45 countries to deliver print products such as photo books, calendars, invitations, and greeting cards.

“Covid put a lot of power into the consumers’ hands, and our goal was to be the premier B2C print fulfillment supplier in Canada. An integral part of this is our ability to integrate our internal systems with our B2C partners as quickly and efficiently as possible,” said Todd Cober, President of Cober Solutions.” Using site flow helps to reduce the roadblocks altogether and enables us to easily onboard new brands and grow our business.”

“We use site flow to produce work for brands that generate 2,000-3,000 unique orders per day during peak season,” said Bill Duerr, President of Hatteras. “There is a great team at Hatteras, but labor shortages are real today. With site flow, I can give my pressroom manager the tools he needs to maximize the productivity of the good people we have.”

HP’s new Industry 4.0 solutions to drive growth through automation and efficiency

Industry 4.0 practices allow HP Indigo print service providers to deliver thousands of digital print jobs every day. As a result, HP continues to invest and expand PSP business possibilities.

HP announced the PrintOS Integration Hub @hp.io, a portal where HP provides technical information on integrating with HP Indigo devices and solutions and achieving automation across vendor solutions. Due to the upswing in eCommerce orders, printers need to increase automation through multiple systems, spanning from submission, printing, finishing, and fulfillment solutions through to shipping and tracking.

“Automation is the only way to consistently deliver high volumes of short-run jobs while meeting customer’s quality and schedule expectations,” said Gershon Alon, head of HP Indigo Solutions. “Customers are struggling to hire and maintain skilled personnel. Cross-vendor automation increases employees’ efficiency and enables the production of much more work with existing staff and resources.”

An example of cross-vendor automation is the improved integration between the PrintOS Production Pro DFE for Commercial Print and Heidelberg Prinect, which automates production and avoids human errors. Customers can now maintain a unified automated workflow for their analog jobs and digital Indigo press jobs and manage them from their Heidelberg MIS.

“The enhanced connectivity between Heidelberg Prinect and HP Indigo presses enables Heidelberg customers to integrate the Prinect Business Manager (MIS), the offset prepress capabilities, and digital presses into one workflow,” says Christopher Berti, vice president of Product Management Prinect. “That brings the benefits of higher efficiency, fully leveraging the original investment (for example, offset prepress system), and the flexibility of using the same workflow for both worlds – offset and digital printing. It helps close a major gap on the road to print shops achieving end-to-end integration.”

“The Prinect integration with Indigo digital presses enables a single data entry point via JDF, reduces touch points and therefore human errors,” said Liesbeth Van Assche, process architect at Artoos Group. “We send our jobs from Prinect to the HP Indigo digital press, and our press operator does not deal with any job parameter settings, file preparation, imposition, or proofing. Press operators are 100% focused on printing the job and ensuring the quality of the job.”

Automating color is also a key focus area for HP Indigo. On top of the already-supported Idealliance G7 color certification, PrintOS Color Beat now also automates Fogra color certification for new-generation HP Indigo commercial and labels-and-packaging presses, including the HP indigo 100K, HP Indigo 15K, HP Indigo 12000 VP, HP Indigo 25K, and HP Indigo 35K.

The FograCert PSD Colour Data allows print service providers to get a fully automated verification to the most widely used Fogra color standards requested by print buyers and brands, validating that the press meets the highest color standards. With a touch of a button. The compliance of a given print job is certified against Fogra PSD, ProcessStandard Digital (ISO/TS 15311-2), and can be easily communicated with the print buyer, the brand, or the QA team.

Automatic Alert Agent 2.0 for HP Indigo Series 4 digital presses (HP Indigo 12000 and 15K). This inline inspection system scans every printed sheet and compares it to its digital print file, automatically identifying possible print defects. AAA 2.0 now automatically diverts defective sheets to scrap and reprints them, all in real-time with no human intervention and no interruption to production. The system leverages advanced Industry 4.0 Artificial Intelligence (AI) and Machine Learning (ML) algorithms, increasing accuracy and speed to provide PSP productivity and profitability.


The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

It is the right time to support our high-impact reporting and authoritative and technical information with some of the best correspondents in the industry. Readers can power Indian Printer and Publisher’s balanced industry journalism and help sustain us by subscribing.

– Naresh Khanna

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