According to the latest IDC MarketScape report, Ricoh has been named the worldwide leader in high-speed inkjet. The report cites Ricoh’s broad strengths, including technological innovation, attentiveness to client feedback and a large installed base. The report, “IDC MarketScape – Worldwide High-Speed Inkjet Press 2019 to 2020 Vendor Assessment” in particular, noted Ricoh’s “business development programs with high visibility and strong reputation” as powerful complements to a robust technology portfolio.
Ricoh’s commitment to its clients’ success helped earn its global leadership position. Analysts cited Ricoh’s continual technological advancements and heavy investments in ensuring client feedback is a part of its R&D process as a major positive. Most recently, this approach has driven game-changing successes, such as the award-winning RICOH Pro VC70000, which introduced Ricoh patented drying technology and Extended Gamut Inks. These innovations work together to increase ink limits for higher image quality, drive down turnaround times to help meet SLAs and increase throughout, and empower printing on uncoated, offset coated, inkjet treated and inkjet coated stocks without pre-treatment or priming, offering greater creative flexibility and lower paper costs.
“Expanding beyond its transactional and direct mail roots, Ricoh’s introduction of the Ricoh Pro VC70000 dovetails perfectly with its expanding software and services to empower the company to more actively target the commercial print and graphics space,” said Amy Machado, research manager for IDC’s Imaging, Printing, and Document Solutions, IDC. “Beyond its own growth in more diverse segments, Ricoh is looking to help its customers expand their offerings, as well.”
Ricoh builds long-term alliances, with a consultative, tailored approach to implementation that does not end with a sale. Its representatives pursue a high touch strategy, so as business needs evolve, Ricoh’s ways of addressing them evolve, too. The IDC MarketScape cited Ricoh’s plans to continue growing its business services to help its clients continue to grow revenues and page volumes long after implementation as another key contributing factor to Ricoh’s strong market position.
Ricoh’s clients benefit from the deep expertise of its dedicated production service team of technicians, engineers and managers. Ricoh’s team supports clients with consulting and training services, as well as SaaS offerings. Consultation and training ranges from the technical – colour management, for instance – to the back office, sales plan development, operational excellence, and so on. This enables clients to improve their business on multiple fronts.
“Collaboratively working with clients to understand their needs, how they can adapt to market demands and developing the solutions and services to support them, is the foundation of everything we do at Ricoh,” said Eef de Ridder, vice president, Commercial and Industrial Printing Group, Ricoh Europe.“The ability to work together openly and fully investigate all options from every angle enables us to develop technology that, not only performs, but elevates quality, productivity and creativity. The results speak for themselves in the longstanding relationships we have formed that go far beyond the sale and installation. While we help clients flourish they help us create solutions that will shape both our futures.”
For details on Ricoh’s full line of production print products, services and solutions, please visit www.ricoh-europe.com
While Ricoh seems to be doing well globally, in India it has suffered a massive disruption linked to its publicly quoted on the stock exchange company due to poor governance. The good news is that the company has been acquired by a couple investors and delisted and should be back in business in the next year. A new CEO has also been appointed.
In spite of the Japanese parent company pumping in cash, Ricoh India Limited went into insolvency, filing an application under Section 10 of the IBC before the National Company Law Tribunal in March 2018 as it was unable to meet its liabilities.
The Mumbai bench of NCLT vide its order dated November 28, 2019 approved the resolution plan submitted by the Resolution Applicants which basically means that the company is being acquired by the resolution applicants, Kalpraj Dharamshi and Ms. Rekha Jhunjhunwala who proposed to make an open offer of Rs 50 per share to 26.4% of the shareholders and to delist the company.
The public announcement of the plan dated 2 December 2019, in several daily papers reads: “As an integral part of the Approved Plan, the Resolution Applicants intend to provide an exit opportunity to the Public Shareholders of the company by making an offer to acquire up to 1,04,97,791 Equity Shares of Rs. 10/- each at a price of Rs. 50/- per equity share, representing 26.40% of the paid-up equity share capital from the Eligible Shareholders and consequently delist the Company from BSE Limited (“BSE”) as provided in the Approved Plan.