Ricoh India launched the ‘360° Experience’ in Delhi on 5 February 2014, which is a unique exposition of cutting-edge technologies aimed at enhancing office productivity by integrating solutions in document management, IT services and communications.
Ricoh announced that they are firmly on track to achieve their goal of Rs. 1000 crore revenue in the 2014 financial year, recording a CAGR of over 50% in the last 3 years.
The key growth drivers include laser printers, IT services, and managed document services, among others. In its quest for customer satisfaction, Ricoh has launched a new concept called Ricoh 360°Experience .
This is a one stop shop offering to holistically meet every need of its customers by integrating technology to boost employee productivity and office efficiencies.
Speaking at the launch of Ricoh 360° in Delhi, Tetsuya Takano, managing director and CEO, Ricoh India, said, “In India, we expect an overall IT spending to reach US$ 71.3 billion in 2014 which is a 5.9% increase over 2013 forecast with most of the growth driven by spending on IT service, and that’s why India is one of the most crucial markets in the world for Ricoh.
Organizations of all sizes from SMEs to large enterprises are looking at growing their business and expand rapidly into smaller markets.
We want to be a part of this growth journey and take care of their requirements by offering customized and the best technology end-to-end solutions from Ricoh.”
Explaining the Ricoh 360° Experience, Manoj Kumar, senior vice president and CFO of Ricoh India, said, “In today’s dynamic business scenario, companies are cautious before investing in a new technology and are focusing more on ROI.
Ricoh has adopted a new business framework which extends from IT infrastructure to business process consulting. We help them manage their end-to-end IT solutions and also offer them work- flow solutions.
With Ricoh’s technical expertise and unparalleled service support along with a strong channel network we are able to holistically fulfil our growing customer demands at all times.”
