RR Donnelley & Sons Company (RRD), a leading global provider of multichannel solutions for marketing and business communications, has won the 2018 NASSCOM Customer
Service Excellence Award in the ‘Process Efficiency’ category. The award was presented at the 20th NASSCOM BPM Strategy Summit in Bengaluru, India, which is one of the
largest Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) events in the world.
The National Association of Software and Services Companies (NASSCOM) is a non-profit trade association of Indian Information Technology and Business Process Outsourcing industries. The NASSCOM Customer Service Excellence Award recognizes companies that
are leveraging digital and disruptive technologies to transform the way they help their customers create new revenue streams and customer experiences. RRD was awarded in the ‘Process Efficiency’ category for the implementation of Robotic Process Automation (RPA) for Experian UK. RRD’s RPA solution incorporated digital technology to eliminate or reduce repetitive manual tasks, which improved efficiency and quality, and reduced operational costs.
If you are satisfied with your sales, you probably don’t need us!
If you are happy with your equipment, consumables, and software sales to Indian printers, you probably don’t need us. But if you want to grow your sales or improve your marketing, then talk to us. Our research and consulting company, IppStar can assess your potential and addressable markets in light of the competition. We can discuss marketing, communication, and sales strategies for market entry, and for market growth.
For suppliers or service providers with a strategy and budget, I suggest you talk to us about using our hybrid print, web, video, and social media channels to impact your product communication. We are one of the world’s leading B2B publications in the print industry with hands-on practitioner and consulting experience – an understanding of business and financials, and some of the best technical writers. Our young team is ready to travel to meet you and your customers for content.
India’s fast-growing large economy has considerable headroom for print. Get our 2025 media kit and recalibrate your role in this dynamic market. Enhance your visibility and relevance to existing markets and turn potential customers into conversations.
Founded in 1979 as a technical newsletter, Indian Printer and Publisher is the oldest B2B trade publication in the multi-platform and multi-channel IPPGroup. IppStar [www.ippstar.org] is our Services, Training and Research organization.
Naresh Khanna – 20 January 2025
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