manroland’s automated maintenance – Maintellisense

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manroland's automated maintenance – Maintellisense

manroland web systems has redefined its service and takes the complete support and service range into consideration, adding more value. This means holistic support – from consultation through to the right spare and wear parts in original quality, training, classical repair service and upgrade and automation solutions and on to maintenance and servicing of the printing systems, as well as offers and recommendations for once again improving uptime and performance. All innovations in this category aim directly at reducing costs and increasing flexibility and productivity, focused on customer value, and not only for manroland web systems technology and product users but for the complete sector.

It is not only about relocations or reconfiguration; the company has already started realizing upgrades and retrofits for competitor presses and is successfully offering more. In 2016, manroland web systems started attracting market attention with retrofits for third-party presses. For the first time, a complete e-retrofit was carried out on a GOSS press in the USA, which the company believes will be succeeded by many more.

Servicing third-party presses is not the only highlight of the new service structure–the newly designed and enhanced 24×7 online platform for spare and wear parts–the manroland web store was completely relaunched in 2016. The platform is now even more user-friendly and has registered immense customer growth in the first months after the relaunch. From mid-2017, manroland web systems has planned to open the manroland web store as a diverse marketplace for the entire industry.

Market-X will be the new benchmark of the B2B online stores, where also sub-suppliers will be able to market their products. An expansion of the platform for used parts and presses is already scheduled.

Automated maintenance – Maintellisense
The service contract sector is also evolving – manroland web systems offers comprehensive service contracts with all significant services for the complete life cycle of a press; in short, service next generation. The focus lies on developing new concepts with automated solutions in the spirit of Industry 4.0. This means that the solutions ensure increased machine efficiency and thereby reduce the total costs. manroland web systems applies the Industry 4.0 concepts to the field of predictive maintenance. Because every printing system failure costs money, including overcautious maintenance, the focus now is on modern technologies that will soon be able to help replace spare and wear parts only when necessary, but always in time. As a press manufacturer, manroland web systems has sufficient data and resources to do this and therefore increase the productivity of its customers and lower their costs.

The project name, Maintellisense, is derived from the words maintenance, intelligence and sense – this is what needs to be intelligently connected. The idea is generating even more automatically serviceable “smart data” from the “big data” which manroland has already collected in different areas of the company. The first expansion stage of the new automated service philosophy is already being tested with pilot customers. Further expansion stages and information about Maintellisense will follow in the next weeks.

2023 promises an interesting ride for print in India

Indian Printer and Publisher founded in 1979 is the oldest B2B trade publication in the multi-platform and multi-channel IPPGroup. While the print and packaging industries have been resilient in the past 33 months since the pandemic lockdown of 25 March 2020, the commercial printing and newspaper industries have yet to recover their pre-Covid trajectory.

The fragmented commercial printing industry faces substantial challenges as does the newspaper industry. While digital short-run printing and the signage industry seem to be recovering a bit faster, ultimately their growth will also be moderated by the progress of the overall economy. On the other hand book printing exports are doing well but they too face several supply-chain and logistics challenges.

The price of publication papers including newsprint has been high in the past year while availability is diminished by several mills shutting down their publication paper and newsprint machines in the past four years. Indian paper mills are also exporting many types of paper and have raised prices for Indian printers. To some extent, this has helped in the recovery of the digital printing industry with its on-demand short-run and low-wastage paradigm.

Ultimately digital print and other digital channels will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future. For instance, there is no alternative to a rise in textbook consumption but this segment will only reach normality in the next financial year beginning on 1 April 2023.

Thus while the new normal is a moving target and many commercial printers look to diversification, we believe that our target audiences may shift and change. Like them, we will also have to adapt with agility to keep up with their business and technical information needs.

Our 2023 media kit is ready, and it is the right time to take stock and reconnect with your potential markets and customers. Print is the glue for the growth of liberal education, new industry, and an emerging economy. We seek your participation in what promises to be an interesting ride.

– Naresh Khanna

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