Thoughts on commercial print after the Covid-19 pandemic

A printer’s legacy is to think and write

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Tushar Dhote
Tushar Dhote

The Indian commercial print industry had been plunged into a complete catastrophe during the Covid-19 pandemic which further propelled the digital transformation in all spheres of business activity and communication. Newspaper printing and magazines were the worst hit during the pandemic as many readers switched to online channels. Even IKEA stopped printing catalogs and uploaded them on the Internet. As people started to work from home, (and children started to study online at home) one of the biggest transformations in human behavior took root and became formalized.

With communication relying on the internet and social media, corporates reduced their print requirement to save costs. They first went online and kept increasing their digital posts using several channels. Finally, as Covid-19 began to slow aided by widespread vaccination, and markets began to open up, businesses realized, or at least thought, that their turnover was not overly or adversely affected by the cutting of their print communication spending during the pandemic. In many cases, the balance sheets even appeared to be greener.

This began to affect commercial printers in a big way. Volumes became shorter, and color pages were reduced to a great extent – especially in the case of magazines as advertisers shifted their attention to digital media. Many commercial printers searched for options and many turned to packaging. As in many other businesses, the printing industry is always evolving, innovating, and adjusting to the changing demand from consumers.

The commercial and packaging print market according to me is slowly shifting to short-run digital printing with value addition such as personalization and embellishment, invisible ink, and security features. These enhance documents of all kinds and attract more attention on shop shelves and make you feel great with their touch and feel.

Book printing during the pandemic and opening up period had a great time in short run POD. Led by educational and technical books the demand for books in India will maintain steady growth compared to other parts of the world. India has the highest number of readers and our education system is more books and workbook driven than eBook or cloud-driven. So far, eBooks have failed badly due to their inherent problems, such as poor region-wise internet accessibility, not comfortable to carry, and being very expensive to maintain. Moreover, printed books will always remain more sustainable than their digital counterparts.

To sum up, I feel print will go a long way, but print businesses need to focus on the process as per the client’s need. Post-pandemic, a new and open environment will create better opportunities for the companies that have managed to survive. Once this happens, (perhaps wishfully) there will be fewer instances of low-value printing operations leading to hyper-competition, and adaptable printers at all levels will thrive.

The demand for commercial print demand will never die, and as many say, it is just changing its form into a more qualitative than a quantitative product. Printers who embrace technology and use its’ potential along with 360-degree service offerings and fulfillment, will not only survive in the long run but will likely maximize their take-home profits with fewer working hours. I hope that they will also enjoy their family life along with other social commitments – something that many earlier-generation printers probably felt they missed out on.

If you are satisfied with your sales, you probably don’t need us!

If you are happy with your equipment, consumables, and software sales to Indian printers, you probably don’t need us. But if you want to grow your sales or improve your marketing, then talk to us. Our research and consulting company, IppStar can assess your potential and addressable markets in light of the competition. We can discuss marketing, communication, and sales strategies for market entry, and for market growth.

For suppliers or service providers with a strategy and budget, I suggest you talk to us about using our hybrid print, web, video, and social media channels to impact your product communication. We are one of the world’s leading B2B publications in the print industry with hands-on practitioner and consulting experience – an understanding of business and financials, and some of the best technical writers. Our young team is ready to travel to meet you and your customers for content.

India’s fast-growing large economy has considerable headroom for print. Get our 2025 media kit and recalibrate your role in this dynamic market. Enhance your visibility and relevance to existing markets and turn potential customers into conversations.

Founded in 1979 as a technical newsletter, Indian Printer and Publisher is the oldest B2B trade publication in the multi-platform and multi-channel IPPGroup. IppStar [www.ippstar.org] is our Services, Training and Research organization.

Naresh Khanna – 20 January 2025

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