Evolution and adaptation of content and media

Evolution and adaptation of content and media
D Shivakumar

The first day of the INMA Conference in Aerocity near the Delhi Airport has been quite good so far. However, those who are more threatened by the future or touching low growth in the 3 to 5% range, such as the major English dailies in the country, are clearly adapting faster. One could see, at least from a couple of presentations made at the conference, that the largest new group in the country and the largest English daily The Times of India has been the most active in creating many internet properties and platforms, and has also tried many of the recipes to bring the future closer.

However, many of the language dailies, especially the Hindi dailies operating from the northern part of the country, still seem confident about the headroom that they see for print circulation growth. My view is that they are unfortunately not as intensely evolving or adapting to the future as they may need to, in order to survive. Nevertheless, the Indian news organizations are changing and maturing, and so is the technology that could help them transform themselves into multi-channel content platforms—the future of analytics and real-time content and response beckons, and to a large extent the conference brings together some of the best talent in the industry.

The fairly large audience from more than 20 news and content organizations and platforms consisted of about 175 brand and project managers, digital and marketing officers, senior editorial personnel and a number of CEOs. News organizations, analysts and platforms from Bangladesh, Fiji, Singapore, Indonesia and China are also taking part.

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Rajiv Verma, chief executive officer of HT Media group, shares some hard truths at the Annual INMA South Asia Conference in Delhi, on 10 August 2017. Pawan Agarwal, deputy managing director Dainik Bhaskar on right

D Shivakumar, chief executive officer of Pepsico India, set the conference in motion with key insights on what new organizations must face in terms of external realities and their own adaptability. Shivakumar’s presentation highlighted the five imperatives to create the news organization of the future—Trust, Talent, Technology, Teamwork, and Time. He wisely pointed out that while trust, talent, teamwork and time will cost more and come at a premium, the cost of technology is in fact declining. According to him, “The premium on holding on to talent will be so great that that they must be treated as volunteers whose interests coincide with those of a project or organization for a given period of time.” He advocated small teams that are fluid—multi-generational and with diverse backgrounds—ready to compromise and to play any position. He cited the example of Johan Cruyff’s invention of total football where constant movement and passing means that even a defender can come to the front and score.

Sharing his insights on technology, Shivakumar said that technology will continue to make everything context based while helping the individual integrate the environment, which is full of noise—there is too much data and too little insight. There were several other excellent presentations and panel discussions on the first day that addressed the key issue of evolution and adaptation. It was telling that several of the senior leaders in news organizations were frank about the difficulty of change. Rajiv Verma, chief executive officer of HT Media group admitted, “As an industry we have failed our clients in terms of response…. We do not know our customers.” He added, “We are bringing very little value addition to our advertisers and the only way to overcome this by a legacy media company is by embedding analytics or data in our platforms.”

The INMA Conference is a market-leading event designed to capture strategic best practices and the practicalities of newspaper advertising sales for newspaper executives from leading companies in India, Pakistan, Bangladesh, Sri Lanka, and others interested in this region. The two-day conference, 10-11 August, is being held at Aerocity near Delhi Airport.

Note: Watch this space for our continuing coverage of the INMA South Asia conference and look for the complete report on all the presentations in our September print issue, which will will feature our 7th Annual 50 Fastest Growing Newspapers of India in time for the WAN-IFRA Conference in Chennai.

The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

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– Naresh Khanna

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